Customer Service Hours
7:30 AM-6:30 PM CST
24-Hour Emergency
877-267-4764
24-Hour Emergency
877-267-4764
Great Plains Natural Gas is a regulated utility under the jurisdiction of regulatory commissions in the states it serves. The rates and tariffs listed below are approved by each state’s regulatory commission. Following are links to each commission:
| Name | Effective Date |
|---|---|
| Table of Contents | 8/16/2021 |
| Contact List | 4/1/2021 |
| Communities Served | 4/1/2021 |
| Technical Terms and Abbreviations | 4/1/2021 |
| Residential Gas Service Rate 60 | 4/1/2021 |
| Firm General Service Rate 70 | 4/1/2021 |
| Small Interruptible Gas Sales Service Rate 71 | 4/1/2021 |
| Interruptible Grain Drying Gas Sales Service Rate 73 | 4/1/2021 |
| Interruptible Gas Transportation Service Rates 81 and 82 | 4/1/2021 |
| Large Interruptible Gas Sales Service Rate 85 | 4/1/2021 |
| Purchase Gas Adjustment Clause | 9/1/2021 |
| Purchased Gas Cost Adjustment | 9/1/2024 |
| Gas Event Surcharge | 3/1/2023 |
| Conservation Improvement Program - Adjustment Clause | 10/1/2023 |
| Franchise Fee Rider | 3/1/2023 |
| Gas Affordability Program | 9/1/2024 |
| Revenue Decoupling Mechanism | 7/1/2024 |
| Gas Utility Infrastructure Cost Adjustment | 10/1/2023 |
| General Terms and Conditions Table of Contents | 4/1/2021 |
| General Terms and Conditions | 9/8/2021 |
| Sample Forms | 4/1/2021 |
Energy Assistance Information: If you find yourself having trouble paying your heating bills, please call 877-267-4764 and we will direct you to available assistance in your area.
Gas Affordability Program: Learn more about Minnesota’s Gas Affordability Program which is designed to help low-income residential customers in Minnesota pay their natural gas bills.
Cold Weather Rule: Policies regarding the disconnection of residential heating sources from October 1 through April 30 are governed by Minnesota Statutes, Chapter 216B. Minnesota PUC Cold Weather Rule.
Customer Service and Billing Rules: Utility customer service is governed by Minnesota Rules, Chapter 7820. Minnesota PUC Customer Service and Billing Rules.
If you find yourself having trouble paying your heating bills, please call 877-267-4764 and we will direct you to available assistance in your area.
Find out more online about programs to help eligible individuals and families with heating and insulation related costs in the winter.
