Whenever we approach the winter season, and the snow begins to fall, Great Plains Natural Gas Co. encourages customers to inspect their natural gas meter. Check regularly to ensure snow and ice have not built up on the meter. Customers should also inspect the area round the furnace vent to ensure snow and ice are not blocking the vent.
Accumulations of snow and ice can cause the regulator and meter to malfunction and result in a hazardous situation. A buried regulator may become clogged, affecting the supply of gas to the appliances. When melting occurs and the snow becomes wet and heavy, it can put pressure on the meter. This pressure can cause strain on the associated piping. In extreme cases, the possibility exists that the piping could break.
If you believe damage has occurred around the meter or you have no heat or smell gas, call Great Plains Natural Gas Co. immediately.
All Emergencies – 24-Hour Response – 877-267-4764
Customer Service number 877-267-4764
7:30 A.M. – 6:30 P.M. | Monday – Friday
Great Plains Natural Gas Co. urges homeowners and contractors to be careful when operating snow removal equipment.
Anyone operating snow removal equipment needs to be aware of objects buried under the snow, which can include natural gas meters and risers located near buildings. The utility infrastructure is not located on roads, driveways or parking lots but can be found on boulevards and near commercial buildings. Take the time to know your boundaries. There could utility services such as your natural gas meter under the snow not far off a driveway or sidewalk.
If you are removing snow in Great Plains Natural Gas Co’s service area, call 877-267-4764 if you are unsure of the location of energy delivery facilities.