When you visited the GPNG.com website, were you doing so as a ...? Residential CustomerBusiness CustomerMember of the MediaEmployeeJob Seeker
What was your primary reason for visiting GPNG.com today? Start or stop serviceTo check billing amount/account balanceTo make a monthly paymentTo make an account change such as mailing address, email address, telephone number, bank account information, autopay, etcTo report or follow-up on a power outageTo get information on or apply for a rebateTo get information on saving energyLook for job opportunitiesLook for customer service contact informationJust browsing
How satisfied were you with your online experience using the GPNG.com website based on the following attributes?
Ease of access
System is user-friendly
Ease of navigation
Search functionality
Website content met your needs
Site is clear and easy to understand
Regarding this visit to GPNG.com, how much effort did you have to put forth to find what you were looking for? Very low effortSomewhat low effortAn average amount of effortSomewhat high effortVery high effort
