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  • Customer Service
    • Online Account Services
    • Payment Options
    • Start, Stop, or Transfer Service
    • Assistance Programs
    • Understanding Your Bill
    • Property Owners and Landlords
  • Safety & Education
    • EMERGENCY Information
    • Call Before You Dig
    • Gas Meter Location Guidelines
    • Landscaping Guidelines
    • Safety Tips
    • Is Natural Gas Cooking Safe?
    • Pipeline Safety
    • Cross Bore Safety
    • Resources for Kids
  • Rates & Services
    • Residential Services
    • Business Services
    • Builder Service Request
    • Obtain Natural Gas Service
    • Home Protection Plans
    • Rates & Tariffs
    • Rate Cases
  • Energy Efficiency
    • Residential Incentive Programs
    • Commercial Incentive Programs
    • Energy Saving Tips
  • What’s New?
    • Construction Updates
    • Special Projects
    • About Us
    • In the Community to Serve
    • News
    • Careers
    • FAQs
    • Survey
  • |
HomeIn the CommunitySurvey

Survey

Survey

Great Plains Home » In the Community » Survey

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How are we doing?

We’re always looking for ways to improve how we serve our customers, and we’d love to hear from you what’s working and what we could do better. The survey should only take a few minutes and your responses will be invaluable as we strive to improve our customer service.

Please note, this is not a way to contact us regarding an emergency, or with questions regarding your service. Please call 877-267-4764 if you need to report an emergency or have questions regarding your service.



Customer Service
Have you contacted Great Plains Natural Gas by phone, email, or social media?
Have you contacted Great Plains Natural Gas by phone, email, or social media?

Please rate the Great Plains Natural Gas Customer Service Representative you interacted with in the following areas:


Field Service
Have you had any face-to-face interaction with a Great Plains Natural Gas representative?
Have you had any face-to-face interaction with a Great Plains Natural Gas representative?

What was the nature of the visit?
What was the nature of the visit?

Please rate the Great Plains Natural Gas representative you interacted with in the following areas:


Website
Site Visit
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What was your reason for visiting www.gpng.com?

How satisfied were you with your experience using www.gpng.com based on the following attributes?


Overall Experience
Please feel free to provide any additional comments, concerns, or suggestions regarding your interaction with Great Plains Natural Gas.
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Great Plains Natural Gas Company

Great Plains Natural Gas Company

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Latest News

National 811 Day a reminder to always contact 811 before digging

August 10, 2022

Before starting an outdoor home improvement project, call 811 before you dig

April 1, 2022

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