Important Notice for Minnesota Customers

Beginning August 02, 2021, Great Plains Natural Gas is lifting our suspension of disconnections for accounts with a past due balance. We will resume collection of late fees for accounts not in a payment plan on August 02, 2021 as well.

Click here to view the complete notice for resuming disconnects and late fees.

It’s important to us that you stay connected. If you have a past-due account, whether from an ongoing financial hardship or recent hardship, please visit our Assistance Page for details on how we, and other organizations, can help.

We are doing everything we can to help our customers through this unprecedented time. We are working with federal, state, and local agencies to provide financial assistance for those in need. Click the button below to find out more about your energy assistance options.

Continuous Service Agreement & Property Portal for Property Owners and Landlords

Never have a lapse in service at your properties with our Continuous Service Agreement.

The following online tasks are available through the portal:

  • Add or remove properties on your Continuous Service Agreement
  • Check the service status of existing properties
  • Determine if service at an address is in your name or a tenant’s name


Great Plains Natural Gas collaborated with HomeServe, a premier provider of home emergency repair programs. With HomeServe’s coverage plans, you can save money, eliminate the inconvenience of finding a quality contractor and be sure that the job is professionally completed and guaranteed.

  • $0 deductible
  • Local, licensed and insured technicians
  • Repairs guaranteed for 1 year
  • 24/7 repair hotline
Learn More

Saving Money… Saving the Planet

Installing high-efficiency natural gas appliances in your home is a smart investment that will save you money and improve your comfort. Energy-efficient equipment makes your energy dollars go farther!

Great Plains offers customers a variety of rebates through Conservation Improvement Programs. Visit the links below to learn more about how you can save energy and money.

Residential Rebate Programs

We’re committed to helping customers save energy and money. Check out our current rebate offerings.