EMERGENCY Information

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Natural Gas Price Outlook

2022-23 Winter Heating Season

Click for detailed price information.

WHY IS MY BILL HIGHER THIS MONTH?

There have been several recent price adjustments that resulted in overall rate increases for customers. Specifics regarding the adjustments can be found on our Monthly Customer Communications page listed under State Specific Information. In addition, in November, and to this point in December, average temperatures have been colder than normal resulting in increased energy use. These factors are the main driver to customers seeing higher recent bills.

There are several low- to no-cost measures you can take now to help reduce overall energy demand during the winter season and to offset possible increased costs.

  • Lower your thermostat
  • Turn down your water heater
  • Check your home for air leaks around windows and doors and seal leaks with caulk or weather stripping
  • Replace dirty furnace filters
  • Get more energy saving tips here.

Your safety is our number one priority. Please don’t set your thermostat to a temperature that is too low and unsafe for you and your family, and do not use outdoor heaters indoors, such as propane heaters. Also, don’t attempt to heat your home with a gas oven, stove, or grill.

In addition to many cost saving measures, we also offer Balanced Billing to levelize your payments throughout the year as well as bill assistance. If you need assistance to maintain a comfortable home, please click here for information on the many bill assistance options for our customers.

Is Natural Gas Cooking Safe?

is natural gas cooking safe

Several organizations and media outlets have recently raised questions about the impacts of residential natural gas cooking on indoor air quality (IAQ). While some of the studies cited have agreed more research is needed before conclusions can be drawn, some experts have raised concerns with the design of these studies. Nonetheless, IAQ claims are being used to drive policy discussions on natural gas. Click here to get the facts.

Special Projects

Service Point Audit

Special Projects

Continuous Service Agreement & Property Portal for Property Owners and Landlords

Never have a lapse in service at your properties with our Continuous Service Agreement.

The following online tasks are available through the portal:

  • Add or remove properties on your Continuous Service Agreement
  • Check the service status of existing properties
  • Determine if service at an address is in your name or a tenant’s name

Property Portal

Call 811 Before You Dig

homeserve

Great Plains Natural Gas collaborated with HomeServe, a premier provider of home emergency repair programs. With HomeServe’s coverage plans, you can save money, eliminate the inconvenience of finding a quality contractor and be sure that the job is professionally completed and guaranteed.

  • $0 deductible
  • Local, licensed and insured technicians
  • Repairs guaranteed for 1 year
  • 24/7 repair hotline
Learn More

Saving Money… Saving the Planet

Installing high-efficiency natural gas appliances in your home is a smart investment that will save you money and improve your comfort. Energy-efficient equipment makes your energy dollars go farther!

Great Plains offers customers a variety of rebates through Conservation Improvement Programs. Visit the links below to learn more about how you can save energy and money.

Energy Efficiency

Residential Rebate Programs

We’re committed to helping customers save energy and money. Check out our current rebate offerings.

Residential Incentives

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