Rates and Tariffs

Great Plains Natural Gas is a regulated utility under the jurisdiction of regulatory commissions in the states it serves. The rates and tariffs listed below are approved by each state's regulatory commission. Following are links to each commission:

Online Account Services

 

Minnesota Rates, Rights and Service Rules

Energy Assistance Information: If you find yourself having trouble paying your heating bills, please call 1-877-267-4764 and we will direct you to available assistance in your area.

Gas Affordability Program: Learn more about Minnesota's Gas Affordability Program which is designed to help low-income residential customers in Minnesota pay their natural gas bills.

Cold Weather Rule: Policies regarding the disconnection of residential heating sources from October 15 through April 15 are governed by Minnesota Statutes, Chapter 216B. Minnesota PUC Cold Weather Rule.

Customer Service and Billing Rules: Utility customer service is governed by Minnesota Rules, Chapter 7820. Minnesota PUC Customer Service and Billing Rules.

North Dakota Assistance

If you find yourself having trouble paying your heating bills, please call 1-877-267-4764 and we will direct you to available assistance in your area.

Find out more online about programs to help eligible individuals and families with heating and insulation related costs in the winter.