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Kuv yuav tsim kev pab cuam li cas yog kuv tsiv mus rau lwm qhov chaw?

Tiv tauj peb los ntawm kev hu xov tooj dawb ntawm 877-267-4764 teem caij rau kev pab tsim los ntawm qhov chaw nyob tshiab lossis txiav tawm ntawm qhov chaw nyob qub, lossis koj tuaj yeem xa daim ntawv thov online rau pib, nres lossis hloov kev pabcuam.

Koj puas tuaj yeem txiav kuv qhov kev pabcuam thaum lub caij ntuj no rau cov nqi them tsis raug?

Peb txiav txim siab qhov kev txiav tawm yog qhov chaw kawg thaum tus neeg siv khoom daim nqi tsis tau them. Txawm li cas los xij yog tias koj daim nqi tseem tsis tau them thiab tsis muaj kev npaj them nqi, peb tuaj yeem txiav koj qhov kev pabcuam thaum lub caij cua sov tshwj tsis yog tus neeg siv khoom tsis nyob rau hauv cov txheej txheem ntawm kev thov rau tsoomfwv kev pabcuam hluav taws xob lossis hauv kev npaj them nyiaj nrog Great Plains.

Tsis tas li ntawd, Great Plains yuav tsis cuam tshuam kev pabcuam thaum muaj huab cua tsis zoo. Thov nco ntsoov, yog tias koj muaj teeb meem them koj daim nqi, hu rau peb tam sim ntawd peb tuaj yeem ua haujlwm nrog koj thiab zam kev cuam tshuam kev pabcuam.

Koj cov nqi sib txuas yog dab tsi?

Tsis muaj nqi sib txuas rau lub sijhawm ua haujlwm ib txwm muaj (8 teev sawv ntxov - 5 teev tsaus ntuj, Monday txog Friday).

Yog tias kuv tsiv kuv lub tsev tsim khoom, kuv lub luag haujlwm nrog Great Plains yog dab tsi?

Kev pabcuam hluav taws xob rau cov tsev tsim khoom feem ntau tuaj yeem raug txiav los ntawm tus kws tshaj lij hluav taws xob; qee lub tsev tsim khoom qub muaj qhov kev pabcuam txuas txuas thiab tuaj yeem txiav tawm los ntawm tus tswv. Great Plains yuav disconnect natural gas service rau cov tsev tsim khoom. Thov hu rau peb yam tsawg kawg peb hnub ua haujlwm ua ntej hnub tsiv mus rau kev sib txuas ntawm cov roj av.

Puas muaj cov nqi rau cov neeg siv khoom kom tau txais cov khoom siv roj ntsha?

Nws nyob ntawm tus kheej qhov xwm txheej. Piv txwv li, yog tias cov chaw faib hluav taws xob nyob ze ze thiab qhov ntsuas qhov sib txuas thiab cov kav dej sib txuas yog txhua yam uas yuav tsum tau ua, tsis muaj nqi. Yog tias, txawm li cas los xij, cov chaw tsim hluav taws xob tsis muaj tam sim ntawd, koj yuav tsum tau them tus nqi sib txuas. Tus nqi ntawm tus nqi yuav nyob ntawm qhov kev ncua deb ntawm peb cov kab tseem ceeb mus rau cov neeg siv khoom qhov chaw.

Vim li cas koj thiaj them tus nqi txuas dua?

Cov nqi txuas rov qab raug them los them rau ib feem ntawm peb tus neeg ua haujlwm pabcuam lub sijhawm cuam tshuam nrog kev sib txuas. Peb xav tias tus nqi yuav tsum tau them los ntawm cov neeg siv khoom uas ua rau tus nqi thiab tsis them rau tag nrho peb cov neeg siv khoom los ntawm peb cov nqi hluav taws xob.

Cov kab roj faus tob npaum li cas?

Peb cov kab hluav taws xob ntuj feem ntau yog faus ntawm 18 thiab 36 ntiv tes tob. Peb ceeb toom txhua tus ntawm peb cov neeg siv khoom tsis txhob khawb tshwj tsis yog lawv tau ceeb toom thawj peb lossis ib tus xov tooj One Call hauv zos kom cov kab hauv av tuaj yeem nyob.

Kuv puas tuaj yeem hloov "hnub kawg" ntawm kuv daim nqi?

Tsis yog, koj "Hnub Hnub Kawg" yog nyob ntawm qee cov hnub los ntawm cov nqi tsim tawm uas txiav txim siab los ntawm thaum koj lub ntsuas ntsuas tau nyeem.

Koj puas yuav tau txais daim ntawv txheeb xyuas?

Tsis yog. Cov ntawv txheeb xyuas tom qab hnub tsis suav tias yog kev sib tw raug cai.

Koj puas tau luam tawm koj cov nqi?

Great Plains 'cov sij hawm tam sim no muaj rau koj cov ntaub ntawv ntawm peb lub chaw ua haujlwm lossis koj tuaj yeem saib tau tus nqi thiab tariffs online.

Koj qhov kev them nyiaj ncaj qha hauv tuam txhab nyiaj ua haujlwm li cas?

Peb Them Nyiaj los ntawm Lub Txhab Nyiaj Txiag Plan muaj rau cov neeg siv khoom hauv tsev uas nws tus account tam sim no. Tom qab koj tau kos npe rau Them los ntawm Lub Txhab Nyiaj Txiag, koj daim ntawv them nqi Great Plains txhua hli yuav raug txiav tawm ntawm koj tus as-qhauj hauv tuam txhab nyiaj kwv yees li 22 hnub tom qab tau npaj daim nqi. Ib yam li yav dhau los, koj yuav tau txais koj daim ntawv them nqi txhua hli kom koj paub ntau npaum li cas tau txiav tawm. Txhawm rau tso npe rau hauv The Pay by Bank Plan, sau cov ntawv Them los ntawm Bank daim ntawv rau npe thiab xa nws mus rau Great Plains.

Koj puas muaj tus nqi tshwj xeeb rau cov neeg laus?

Tsis yog, peb tsis muaj tus nqi tshwj xeeb rau cov neeg laus vim tias qhov sib txawv yuav tsum tau ua los ntawm peb cov neeg siv khoom tsis yog cov neeg laus. Txawm li cas los xij, yog tias koj muaj teeb meem them koj daim nqi, thov hu rau peb kom peb tuaj yeem ua haujlwm nrog koj.

Vim li cas Great Plains tsis tuaj yeem sau tag nrho kuv cov nyiaj hauv ib daim nqi kom kuv tsuas sau ib daim tshev?

Hmoov tsis zoo, peb qhov kev them nqi tam sim no tsis tuaj yeem ua ntau tus account rau ib tus neeg siv khoom. Txawm li cas los xij, peb tab tom ua haujlwm ntawm cov txheej txheem tshiab uas tuaj yeem tswj hwm ntau tus lej nyiaj hauv lub sijhawm tsib hnub.

Yuav ua li cas thiaj li Balanced Billing?

Cov Nqi Them Nqi yog peb qhov nruab nrab lossis theem nqi them nqi rau cov neeg siv khoom hauv tsev uas nws cov nyiaj tam sim no. Peb tsuas ntxiv koj qhov kev siv roj av 11 lub hlis dhau los rau ntawm koj lub sijhawm them nqi tam sim no, muab ntau zaus tus nqi tsim nyog thiab faib los ntawm 12. Cov txheej txheem no qee zaum hu ua "khiav nruab nrab." Nrog Balanced Billing, kev sib tw dav hauv koj cov nqi hluav taws xob txhua hli yog nyob rau qhov tsawg kawg nkaus uas tso cai rau koj kom tau txais txiaj ntsig zoo dua koj cov nuj nqis txhua hli. Yog xav paub ntxiv txog Great Plains 'Balanced Billing program lossis kos npe rau txoj kev npaj, saib hauv Balanced Billing seem.

Vim li cas kuv thiaj li yuav tsum tau them qhov nyiaj tshuav thaum kuv tawm hauv Cov Nqi Them Nqi?

Txhawm rau kom koj tus as-qhauj tam sim no, peb xav kom koj them ib qho nyiaj seem uas tshwm sim los ntawm Balanced Billing thaum koj tawm hauv qhov program. Ib yam li ntawd, yog tias koj muaj credit tshuav, peb yuav rov qab rau koj raws li koj qhov kev thov.

Therm billing yog dab tsi?

Therm billing yog ib txoj hauv kev kom them nyiaj ncaj ncees rau koj rau cov nkev uas koj yuav los ntawm peb los ntawm kev them nqi rau koj rau cov ntsiab lus ntawm cov roj ntuj. Ua ib qho roj, cov roj ntsha ntuj nthuav dav hauv ntim nyob ntawm qhov siab ntawm koj qhov chaw nyob lossis kev lag luam. Tsis tas li ntawd, peb cov pa roj los ntawm ntau qhov chaw sib txawv thiab yog li ntawd tuaj yeem sib txawv ntawm nws cov ntsiab lus ntawm lub zog. Los ntawm kev paub txog ob qhov sib txawv no thiab hloov lawv mus rau British thermal unit cov ntsiab lus ntawm cov roj uas koj tau txais, koj them rau lub zog siv tsis tau ntim.

Koj puas tuaj yeem txav lub ntsuas roj yog tias kuv kho kuv lub tsev? Nqi?

Yog lawm, gas meters tuaj yeem txav tau. Tus nqi txav mus los nyob ntawm seb cov kab kev pabcuam yuav tsum tau txav mus li cas, ib yam nkaus. Thov hu rau peb ntawm 877-267-4764 rau tus nqi kwv yees rau kev txav koj lub meter.

Kuv tuaj yeem yuav MDU Tshuag ncaj qha los ntawm lub tuam txhab li cas?

Cov neeg nyob hauv ib qho ntawm 50 lub xeev tuaj yeem yuav cov khoom lag luam hauv MDU Resources Group, Inc. ncaj qha los ntawm lub tuam txhab thiab zam kev them nqi brokerage. Yuav tsum tau yuav daim ntawv teev npe tsawg kawg ntawm $50. Hu rau MDU Resources Group, Inc. c/o Shareholder Services ntawm 800-813-3324 kom tau txais ib daim ntawv tshaj tawm thiab cov ntaub ntawv ntxiv ntawm peb Cov Nyiaj Siv Ua Haujlwm Tsis Siv Neeg Dividend Reinvestment and Stock Purchase Plan.

Kuv yuav mus rau LIHEAP li cas?

Cov Nyiaj Tau Los Tsawg Cov Hluav Taws Xob Hluav Taws Xob Hluav Taws Xob (LIHEAP) yog tsoomfwv txoj haujlwm pabcuam roj roj uas yog tswj hwm los ntawm txhua lub xeev. Thov hu rau koj lub nroog lub chaw pabcuam kev pabcuam pejxeem lossis Great Plains Natural Gas ntawm 877-267-4764 Yog xav paub ntxiv txog lub chaw haujlwm hauv koj lub nroog uas ua haujlwm rau LIHEAP daim ntawv thov. Nrhiav cov ntaub ntawv ntxiv txog LIHEAP los ntawm kev mus saib peb LIHEAP page.