Great Plains Natural Gas serves approximately 20,000 customers in 18 Minnesota communities.
As a residential or commercial customer, you can take advantage of incentives and service plans to save energy or help balance your budget.
Great Plains takes great pride in not only bringing safe, reliable service to these communities, but we're also in the community to serve.
Great Plains' utility operations are regulated by the Minnesota Public Utilities Commission through rates and tariffs filed and approved by the commission.
View Minnesota natural gas rates
Rates, Rights and Service Rules
Energy Assistance Information: If you find yourself having trouble paying your heating bills, please call 1-877-267-4764 and we will direct you to available assistance in your area.
Gas Affordability Program: Learn more about Minnesota's Gas Affordability Program which is designed to help low-income residential customers in Minnesota pay their natural gas bills.
Cold Weather Rule: Policies regarding the disconnection of residential heating sources from October 15 through April 15 are governed by Minnesota Statutes, Chapter 216B. Minnesota PUC Cold Weather Rule.
Customer Service and Billing Rules: Utility customer service is governed by Minnesota Rules, Chapter 7820. Minnesota PUC Customer Service and Billing Rules.